What is the Feeding America Client Survey?

The Feeding America Client Survey (FACS) being conducted by Philabundance was created and designed by Feeding America, a nationwide network of food banks. The goal of the survey is to allow food banks such as Philabundance to better understand the people we serve. With this information, Philabundance can better design and target our programs and services to meet your needs.

FAQs about FACS

What topics are discussed in the survey?

The survey includes a wide range of topics including housing, employment, food security, access to social services, and satisfaction with services at the agency.


How long will the survey take?

The survey takes approximately 30-35 minutes. Remember, we will be giving you a gift card for your time!


Where can I take the survey?

You can take the survey at the following agency locations:

  • Bucks County Housing Group Doylestown
    470 Old Dublin Pike, Doylestown, PA 18901
  • The MVP Foundation
    10 Kennedy Blvd, Somerdale, NJ 08083
  • Nationalities Service Center
    1216 Arch Street, Philadelphia, PA 19107
  • Multicultural Community Family Services
    7016 Terminal Square Ste 3A, Upper Darby, PA 19082
  • Pottstown Cluster of Religious Communities
    57 N Franklin St, Pottstown, PA 19464
  • The Simple Way
    3234 Potter Street, Philadelphia, PA 19134
  • Bridesburg United Methodist Church
    2717-2719 Kirkbride Street, Philadelphia, PA 19137
  • Giving of Self Partnership
    6101 Limekiln Pike, Philadelphia, PA 19141
  • Grace Lutheran Church
    3529 Haverford Avenue, Philadelphia, PA 19104
  • Church of Christian Compassion
    6121 Cedar Ave, Philadelphia, PA 19143
  • New Testament Church of God
    935 South 53rd Street, Philadelphia, PA 19143
  • Brewerytown Sharswood NAC
    3000 W. Master Street, Philadelphia, PA 19121

An agency staff member or Philabundance team member will be at the agency location to administer the survey with anyone who is interested.


When can I take the survey?

You can take the survey once between September 1st and October 15th. Surveys will be administered during food distribution times at each participating location.


Will others know my answers?

No! The survey is completely anonymous. None of the information that you provide can be linked back to you or will be shared with others.


How much is the gift card that I will receive?

Anyone who takes the survey will be given a $40 Visa gift card.


How will I get the gift card?

After you complete the survey, an agency staff member or Philabundance team member will ask you to fill out an envelope with your name and address. The gift card will be mailed to you in that envelope within two (2) weeks. The name and address you provide will not be connected to your survey.